Privacy Policy
Placidity Inc, doing business as Placidity Pro Painting and Placidity Renovations (“Placidity,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in accordance with applicable Florida and federal law.
Placidity Inc is located at 222 Lakeview Ave, Suite 800, West Palm Beach, FL 33401, and operates placiditypropainting.com and placidityrenovations.com under this single policy.
1. Information We Collect
We collect information you provide directly to us, such as your name, email, phone number, and address, when you request an estimate, fill out a form, or otherwise contact us. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, referral URLs, and the pages you visit.
We use cookies and analytics tools — such as Google Analytics and Facebook Pixel — to understand how visitors use our site and to improve your experience.
2. How We Use Your Information
- To deliver and manage our services, including estimates, painting and renovation projects, and customer support
- To respond to your inquiries and send administrative updates about your project
- To send marketing communications, but only if you have opted in — you may unsubscribe at any time
- To analyze and improve our website and services
3. Cookies & Analytics
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. You can control cookie preferences through your browser settings, though disabling cookies may affect certain site features.
4. Data Sharing & Third Parties
We do not sell or rent your personal information. We may share information with trusted service providers who assist us in operating our business, always under confidentiality agreements that limit their use of your data. We may also disclose information when required to comply with applicable laws or to protect our rights, property, or safety, or that of others.
5. SMS Communications
If you opt in to receive text messages from us, we do not share, sell, or rent your SMS information to third parties for marketing purposes. You can reply “STOP” at any time to unsubscribe from SMS communications.
6. Your Rights
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data, and to withdraw consent at any time.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion of your data, and opt out of the sale or sharing of your personal information (we do not sell personal information).
You may contact us at any time using the information below to exercise any of these rights.
7. Data Security
We use reasonable technical, physical, and administrative safeguards — such as encryption and secure storage — to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law, including applicable Florida recordkeeping requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Effective Date” at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or would like to exercise any of your rights, please contact us at (561) 677-8919 or through our Contact page.
Placidity Inc, DBA Placidity Pro Painting & Placidity Renovations
222 Lakeview Ave, Suite 800
West Palm Beach, FL 33401
